CustomerServiceNumbers.com's Blog about customer service issues. We discuss customer service issues, recalls, problems. You can vent about poor customer service or let everyone know about great customer service.
Wednesday, August 27, 2014
Cree LED Light Fixture Recall 2014
Cree Recalls LED Light Fixtures Due to Laceration Hazard (Recall Alert)
Name of product:
LED High-Bay Luminaires
The glass lens on the fixture can break, posing a laceration hazard.
Cree Technical Support toll-free at (800) 425-4653 from 7 a.m. to 5 p.m. CT Monday through Friday or email@example.com or online at www.cree.comand click on “Support” and then “CXB Series Recall” for more information.
This recall involves CXB Series LED high-bay indoor light fixtures with model numbers CXB-23L-40K-U-1-HC and CXB-23L-40K-U-1-JP. The light fixtures are used in airport, industrial, municipal, and retailer settings, are silver colored, have a tempered glass lens and measure about 16 inches x 18 inches x 7 inches. The affected products can be identified by the manufacturing lot number found underneath the UPC label on the rim of the fixture. Only products with a manufacturing lot number starting with the following codes are included in this recall: