Tuesday, November 1, 2011

SGS Customer Service Excellence Information

The UK's Customer Service Excellence standard has been released after a great deal of research carried out by the Government's Office for Public Service Reform. The new and improved standard is based on the following key principles of customer service:
Segmentation – Who are your customers?
Customer Insight – What do they need?
Customer Journey Mapping – How do you ensure their needs are met from beginning to end? Access Channels – How do they use your service?
Drivers of Customer Satisfaction – Are your customers satisfied?

 SGS United Kingdom Ltd
SGS House 217-221 London Road
 Camberley Surrey GU15 3EY
 t: 0800 900 094
 f: 01276 697 696

SDG&E Phone Number

SDG&E is a utility company located in San Diego, California. Their phone number and billing address are listed below:

SDG&E Billing Adress:
P.O. Box 25111
Santa Ana, CA 92799-5111
Business: 1-800-336-7343
TDD/TTY: 1-877-889-7343
Emergencies: 1-800-611-7343
Underground Service Alert: 811 or 1-800-227-2600
Employment: 1-858-654-1600

SDG&E Customer Service Phone Number: 1-800-411-7343