Thursday, December 8, 2011

Mate1 Support How to Get Help

--> is offering this advice on how to get customer support at Mate1. is committed to finding a solution for its members and offers some of the best Customer Support available in the online dating industry, including 7-day-a-week toll-free phone support (1-888-688-4760, or 514 907-0015 if you are outside North America), round-the-clock email support –, as well as a live chat support feature available during normal business hours.Many similar sites offer only limited support options, some lacking even a phone number to get in touch with their staff. We’re even open for most holidays, and we post specific holiday hours directly on our Contact Us page when we’re not. Please get in touch with our Customer Support team regarding any issues you are experiencing, or any technical difficulties you have encountered and we'll be happy to try and resolve them with you. That's what we're here for! For your convenience, here is a direct link to our site’s Help/Contact Us page, which contains most of our contact options. For additional options, please access our Help/Contact Us page from within your account itself after logging in, which you can do from this link:


  1. have taken money out of my acount when I did not ask them to and then to topit it there is know number to phone them great but they love to take your money fast

    1. I havenever paid any thing to mate 1. still getting mail I am wanting to cancel but can't find a site to do so, Finally learned to NOT order Samples. Have had to go to extreme measures to cancel products, sent and billed. Watch out for that. jayne E johnson Oregon

  2. Hi I started this service three days ago for a dollar 95 and and after reading the terms of your website this afternoon I saw that women are supposed to be free ? I am wondering why I had to pay the additional dollar 95 and then also pay $29.95 a month if I want to remain on the service. I try calling the phone number but he has a 530 p.m. Eastern time you would already closed your office . I will remain on your service if stated it is free for women which I am one of I am to pay $30 a month I would appreciate it if you would cancel my subscription . This is the only place I could find to write to anyone at this company I tried the button that says help or contact and it just takes me to the sign-on page . This is very aggravating and time-consuming and you really should fix it . I would appreciate a reply as soon as possible and hopefully you guys read your own blog . Thank you for your time sincerely René