CustomerServiceNumbers.com's Blog about customer service issues. We discuss customer service issues, recalls, problems. You can vent about poor customer service or let everyone know about great customer service.
Sea Gull Lighting Recalls Chandeliers Due to Injury Hazard
Name of product:
The chandelier’s screw collar that holds the chandeliers to the ceiling mount can break causing the chandelier to fall and injure bystanders.
Sea Gull Lighting toll-free at (888) 475-1136 from 8 a.m. to 5 p.m. ET Monday through Friday or online atwww.seagulllighting.com and click on Safety Recall for more information. Consumers can also email the firm at email@example.com.
About 8,800 in the United States and 800 in Canada
This recall involves seven collections of Sea Gull Lighting chandeliers including: Brandywine, Laurel Leaf, New Verona, Newport, Parkview, Roslyn and Somerton. They are metal with various finishes and two or three tiers of glass shades. The chandeliers measure between 27 to 50 inches wide and 26 to 46 inches high, depending on the model. The following product numbers, located inside the ceiling canopy of the chandelier
Sea Gull Lighting has received four reports of the chandeliers falling from the ceiling. Approximately $1,600 in property damage has been reported. No injuries have been reported.
Consumers should prevent people from going into the immediate area under the chandeliers. Contact Sea Gull Lighting immediately to receive a free replacement for chandeliers that have fallen, including shipping, or for free replacement hardware to repair the chandelier and instructions on being reimbursed for the full cost of the installation.
Aztec Electric Supply, Ferguson, Lowe’s, State Electric Supply, Wesco and other retailers nationwide and online at Amazon.com, HomeDepot.com and other online retailers from November 2006 through August 2013 for between $250 and $750.
The footed pajamas and robes fail to meet the federal flammability standard for children’s sleepwear, posing a burn hazard to children.
Lazy One toll-free at (866) 340-5278 between 9 a.m. and 5 p.m. MT Monday through Friday, or online atwww.lazyone.com and click on the Product Recall link on the bottom of the page for more information.
This recall involves 100% polyester Lazy One children’s sleepwear garments, including footed pajamas and two robes. The one-piece “footeez” style footed zip-up pajama is beige with a red, pink, blue and yellow owl print with the wording “I’m OWL yours.” It has blue trim at the neck, cuff and right-hand side single pocket. The pajama has a foot-to-neck zipper, non-slip soles and a rear opening on the behind. It was sold in sizes children’s small through extra-large. One of the recalled robes is pink with moose graphics and “Don’t Moose With Me” printed on it. It has solid green trim, two front pockets and belt. The second robe is red with printed moose graphics and solid black trim, two front pockets and belt. Both robes were sold in sizes 4T through 14. “Lazy One”, the size and “Made in China” are printed on the garments’ neck label. Garments with “Flame Resistant” printed on the neck label are not included in this recall.
Consumers should immediately take the recalled pajamas and robes away from children and return them to Lazy One for a free replacement garment, including shipping.
Department stores and children’s boutiques nationwide and online at www.lazyone.com from October 2013 through June 2014 for about $22 for the pajamas and about $15 for the robes.